Skip to content
Glossary

Conversion rate optimisation (CRO)

Conversion rate optimisation is the practice of improving the share of store visitors who take a wanted action, usually a purchase. CRO works by finding where shoppers drop off, testing changes to those points, and keeping what lifts the rate, so you earn more from the traffic you already have.

Conversion rate optimisation (CRO)
DefinitionsConversion rate optimisation (CRO)

Conversion rate optimisation is the practice of improving the share of store visitors who take a wanted action, usually a purchase. CRO works by finding where shoppers drop off, testing changes to those points, and keeping what lifts the rate, so you earn more from the traffic you already have.

CRO is not one trick, it is a loop: look at where shoppers leave, form a guess about why, change that one thing, and measure whether the rate moved. The discipline is changing one variable at a time so you actually know what worked, instead of redesigning everything and guessing.

The drop-off points are usually predictable: a product page that does not answer the buyer's real question, a slow page, weak trust signals, or a checkout that asks for too much. CRO is the habit of fixing those one by one rather than only buying more traffic to paper over them.

It pairs naturally with the metrics it moves. You watch add-to-cart rate to see if the product page is doing its job, and conversion rate to see if the whole journey is. CRO is the work; those rates are the scoreboard.

On beyondRegular

For an Indian D2C store, CRO often starts on the product page, where shoppers hesitate before adding to cart. Embedding a shoppable video that answers fit, size, and quality questions in the frame is a CRO change you can test directly. On beyondRegular you attribute taps, add-to-cart events, and orders per clip, so you can tell whether a given video moved the rate instead of guessing, and keep the ones that did.

Common questions

What is the difference between CRO and conversion rate?

Conversion rate is the number: the share of sessions that end in a purchase. CRO is the work you do to raise that number. Think of conversion rate as the score on the board and CRO as the practice, the testing, and the page changes that try to push the score up over time.

Do I need a lot of traffic to do CRO?

More traffic makes a test conclude faster, but you can still do CRO on a smaller store. With low volume, favour clear, evidence-backed changes over tiny A/B tweaks that would take months to reach a verdict, and watch your own before-and-after trend rather than chasing a precise statistical result.

Put shoppable video on your store.

7-day free trial. No card needed.

Start free trial