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Glossary

First-party data

First-party data is information a brand collects directly from its own shoppers through its website, app, checkout, widgets, or messaging. It includes orders, product views, video engagement, email, phone, and on-site behaviour. Because the brand owns the relationship, it can use this data for personalisation and remarketing without depending on third-party cookies.

First-party data
DefinitionsFirst-party data

First-party data is information a brand collects directly from its own shoppers through its website, app, checkout, widgets, or messaging. It includes orders, product views, video engagement, email, phone, and on-site behaviour. Because the brand owns the relationship, it can use this data for personalisation and remarketing without depending on third-party cookies.

First-party data is information you collect directly from shoppers on your own surfaces, your site, your app, your widget, your WhatsApp list, your checkout. Because the shopper interacted with you, you own the right to use it for personalisation, retargeting, and analytics, subject to consent and Indian data protection rules.

It is different from third-party data, which is bought from outside sources and is now unreliable as browsers block tracking cookies. It is also different from zero-party data, which is what a shopper tells you directly, like a quiz answer or size preference.

Examples include order history from Shopify, product views on your store, video watch behaviour inside a shoppable widget, email or phone captured at checkout, and add-to-cart events. Stored cleanly, this data powers segments, lookalike audiences, and AI recommendations without depending on ad platforms.

On beyondRegular

For an Indian D2C store, first-party data is the moat as cookie tracking dies and ad costs rise. beyondRegular adds a new layer of first-party signal on top of standard store data, namely video engagement and tag taps inside the shoppable player. A shopper who watched 80% of a saree styling reel and tapped the blouse tag is a warmer lead than a generic site visitor. Pushed back into Shopify customer tags, Klaviyo flows, or WhatsApp broadcasts on Wati, this signal sharpens retargeting and lifts repeat purchase without spending more on Meta ads.

Common questions

How is first-party data different from third-party data?

First-party data comes from shoppers interacting with your own surfaces, your store, your app, your widget, your WhatsApp. You collected it, so you can use it within consent rules. Third-party data is bought from outside vendors who tracked users across sites, often using cookies that browsers now block. First-party data is more accurate, more compliant, and more durable, which is why D2C brands are shifting budget toward owning it.

What first-party data does a shoppable video widget collect?

A widget like beyondRegular captures video-level signals such as which clip was watched, how long the shopper stayed, which product tag was tapped, and whether they added to cart from the player. Tied to a customer ID after checkout, this builds a behavioural profile per shopper. You can then segment by interest, retarget viewers who tapped but did not buy, and feed cleaner audiences to Meta or Google ads.

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